At Connect Managed Services (UK) Limited, trading as Conn3ct (Conn3ct), we take the safeguarding of your information very seriously. One of the ways we do this is by adhering to the requirements of UK data protection legislation. This privacy policy will explain how our organisation uses the personal data we collect from you.
We are the data processor for the information you provide to us and the data controller for the information that we collect about you when you visit our website.
Where you have given your consent:
Where it is necessary to perform our contract with you:
Where we have got a legitimate interest:
Which is where we’ve got a good reason to process your data; e.g. situations where Conn3ct needs to process information to operate its business.
Where we have got a legal obligation:
We collect the following data:
You directly provide us with most of the data we collect. We collect data and process data when you:
We may also receive your data indirectly from the following sources:
Conn3ct collects your data so that we can:
Where applicable, we share information about you with:
When Conn3ct processes your job application, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. We may share this information with our HR consultant and other third parties for referencing and vetting and we, or they, may contact any references which you provide to us.
Because Conn3ct is a global company (including offices in the United States and India), your personal information may be shared with other Conn3ct offices, subsidiaries and subcontractors around the world. All such entities are governed by contract which incorporate the protections granted by any applicable data protection regulations. The transfer of your data to any countries outside of the European Economic Area shall only be where an adequacy decision has been issued by the European Commission, under the model clauses approved by the European Commission or, in the case of an affiliate of Conn3ct, under binding corporate rules.
Third parties that we work with
Where you’ve purchased our services using a third party or partner organisation, we often need to exchange information with them as part of managing that relationship and your account – for example, to be able to identify your order and be able to pay them.
If we have a contract with a service provider or contractor to provide us with services or provide a service on our behalf, and they may have access to your personal information, we don’t authorise them to use or disclose your personal information except in connection with providing their services.
We have established and maintain a certified information security management system in accordance with ISO/IEC 27001:2013. We securely store your data in data centres using technical and organisational security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
Our security measures include:
Conn3ct will keep your data only for the time strictly necessary to provide contracted services and/or based on the reasons that we process your personal data. Once this time period has expired, the data will be destroyed.
For example:
Conn3ct would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Conn3ct from contacting you for marketing purposes or giving your data to other members of Conn3ct.
If you no longer wish to be contacted for marketing purposes, please email: privacy@conn3ct.com.
Conn3ct would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Conn3ct for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Conn3ct corrects any information you believe is inaccurate. You also have the right to request Conn3ct to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Conn3ct erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Conn3ct restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Conn3ct’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Conn3ct transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@conn3ct.com
Call us at: +44 207 950 3200
Or write to us: 8th Floor, City Place House, 55 Basinghall Street, London, EC2V 5 DU
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Conn3ct uses cookies in a range of ways to improve your experience on our website, including:
There are a number of different types of cookies, however, our website uses:
Functionality – Conn3ct uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Website Activity – Conn3ct uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Conn3ct keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18th May 2020.
If you have any questions about Conn3ct’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@conn3ct.com
Call us at: +44 207 950 3200
Or write to us: 8th Floor, City Place House, 55 Basinghall Street, London, EC2V 5DU
Should you wish to report a complaint or if you feel that Conn3ct has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website: https://ico.org.uk/global/contact-us/
Tel: 0303 123 1113
Conn3ct is the world’s leading Customer Experience, Unified Communications, and Network Services communications partner for global businesses.
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