Conn3ct with Microsoft Teams

Our Bespoke Direct Routing-as-a-Service

With the continuing increase in cloud-delivered services, reliable voice connectivity has never been more important. We manage latency from our core network using the best Global SIP coverage available. By integrating best-of-breed networks and delivering services locally from hubs located across the world, latency is minimised, and quality of service assured.

Conn3ct with Teams is a modular set of products which can be consumed individually or together to provide a complete end-to-end managed solution.

Teams Connector

The Conn3ct iSIP (Intelligent SIP) platform fully supports Microsoft Teams Direct Routing services, either through the global platform or on-premise solutions (as well as any combination of the two).

Connectivity between the iSIP platform and Microsoft Teams platform is via global peering with Microsoft to deliver the shortest route access.

Our iSIP platform is fully certified to support the provision of MS Teams Direct Routing services. At Conn3ct, we have integrated premium, domestic, and international Tier 1 SIP providers to ensure resilient and high-quality calls worldwide.

We offer full support for Bring Your own SIP (BYoS) and Bring Your own Carrier (BYoC), and full support for Public and Private Interconnects as required. We also have a fully configurable user to SIP channel ratio, and competitive call bundles and minute charges.

To find out more about Teams Connector, book a free consultation with one of our experts.

Teams Tenant

Key Benefits:

• No Capital Expenditure (CAPEX)
• A simple predictable per user per month cost
• High Availability
• Ability to burst SIP Channels

Services Included: 

• O365 Tenant Voice Enablement
• Enablement of Phone System within Microsoft Teams
• Configure Microsoft Phone System

User Provisioning:

• Setup of Voice Policies
• Choice of SIP Carriers
• New Direct Dial Number (number porting available on request)

To find out more about Teams Tenant, get in touch.

Teams Managed

Key Benefits:

• No Capital Expenditure (CAPEX)
• A simple predictable per user per month cost
• Fully managed service

Services Included: 

• Fully Managed Service
• 24x7x365 Helpdesk Support
• Incident Management
• Remote Moves, Adds, Changes and Deletions

To find out more about Teams Managed, get in touch.

What You Need To Know

• Pricing does not include Microsoft licenses or physical endpoints, such as headsets
• Requires access to your Office 365 Tenant
• Excludes conferencing and response groups (however configuration and management of these services can be included)
• By standard, all connectivity to the iSIP platform is over the internet. Conn3ct can provide a range of private connectivity solutions from ADSL to Ethernet Fibre

Additional Services

• Conn3ct offer a wide range of Microsoft Teams certified endpoints such as USB Headsets, IP Phones, and Video Conferencing
• Support for API or SIP integrated Contact Centre solutions
• PCI DSS Compliant Call Recording
• Analytics and reporting
• Private network connectivity
• Integration services into legacy PBXs and Contact Centres
• Training
• Transformation and user adoption consultancy

Why Conn3ct with Teams?

Conn3ct is a trusted communications partner that draws on over 30 years of knowledge and experience managing global networks. Our exceptional people, innovative processes and proprietary technology are our key differentiators.

Our unique approach to proactive monitoring allows us to quickly identify and resolve the inevitable issues that arise within every communications estate, as they happen. This promotes business continuity, ensures security, and maintains optimal business performance for our customers around the clock.

As a Microsoft Gold Communications Partner, we offer a comprehensive range of services to help you implement and maximise Microsoft Teams in your business. Our unrivalled network capability, SBC managed services and telephony offering place voice connectivity at the forefront, making Connect with Teams the perfect pairing.

To find out how we can help you with Microsoft Teams enablement, configuration and managed services, get in touch to book a free consultation with one of our experts.