Working in Collaborationfor Digital Transformation
Johnson & Johnson's challenge was a common one; legacy multi-vendor technologies that had been acquired over time was beginning to hinder the increasing need for flexible working and employee collaboration.
Conn3ct delivered a global managed service solution including the transfer of all existing users to a single contract and SLA. We continue to collaborate with Johnson & Johnson for ongoing Digital Transformation projects and enhancement of new and existing technologies.
The added stability and increased efficiency helped to improve customer service and allows Johnson & Johnson to take a more flexible approach to meet their growth plans.
“Connect differentiates themselves on their collaboration, in the sense they work with us to find a solution rather than giving us one that might not be right for us”.
Director of EMEA, Johnson & Johnson
Challenge
Unsuitable legacy multi-vendor technologies hindered flexible working and collaboration.
Hindered growth and expansion plans.
Solution
Digital Transformation and enhancement to legacy technologies.
Global Managed Service solution including the transfer of all users to a single contract and SLA.
Business Outcome
Accelerated Business Transformation programme.
Improved customer service through added stability.
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