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Voice Technology: How One of the UK's Top Four Supermarket Chains Uses Cloud Contact Centre Technology to Say Hello

Having voice technology in your Contact Centre software enables you to streamline interactions and enhance the customer experience, saving time...

5 Reasons Why Voice Biometrics Is A Game Changer

Read my lips – voice biometrics is the future.

Security is always a top priority for business, whether it’s a contact centre protecting customers’...

The Dangers of Using Legacy Technology for Voice Biometrics

BBC article detailed a voice biometric ‘hack attack’ by twin brothers on their HSBC account. It highlights weaknesses in the legacy technology...

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