Conn3ct Blog | Unified Communications

Tina Bakrania | 12 February 2021

A more efficient and resilient telephony and contact centre solution for the Motor Insurer’s Bureau (MIB)

Tina Bakrania | 16 December 2020

Communications partner Conn3ct is helping one of the UK’s largest utilities respond swiftly to the service challenges created by the COVID-19...

Tony Dolan | 17 August 2020

Collaboration is one of the defining features of the unified communications (UC) landscape. Today, team platforms act as a communication platform...

Tony Dolan | 4 August 2020

Given today’s context, many companies are adjusting to the idea of a remote workforce. Contact centres are no exception to this new reality....

Rex Purnell | 16 July 2020

At Conn3ct, our expert team solves complex transformation challenges that the larger OEMs and SIs can’t. Discover some of the problems we’ve...

Martin Cross | 23 April 2020

After being forced to experience home-working en-masse through the COVID-19 pandemic, many feel that the days of the traditional office-based...

Tony Dolan | 15 April 2020

Digital transformation reaches to the foundations of an organisation – for most companies, today’s wave of digital technologies involves a sea of...

Tony Dolan | 7 April 2020

With most employees working from home, it has created some business-critical challenges for our customers to cope with that didn’t exist not too...

Tony Dolan | 18 March 2020

Unified communication (UC) integrates deeply into the way a business works: improving business processes, creating happier customers and boosting...

Martin Cross | 12 March 2020

When a disaster recovery plan is put into action for a business, it results in important decisions that need to be addressed to ensure business...

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