<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=959396&amp;fmt=gif">

Blog

Filter by

    • Chatbots vs. Web Chat: 5 Key Differentiators You Need to Know

    Tony Dolan | 14 November 2019

    Live web chat is a popular way to deliver customer support, in fact, you can argue that some demographics prefer website chat to other channels...

    Read More

    Harnessing the Power of AI and Machine Learning to Reduce Contact Centre Costs

    Tony Dolan | 20 March 2019

     

    The concepts of artificial intelligence and machine learning have been around for some time, but we are just beginning to see their power to...

    Read More
    1

    Download our Contact Centre ebook

    For a step-by-step guide to enhancing the customer experience across your Contact Centres, download our free guide.

    download ebook

    Conn3ct is the world’s leading Customer Experience, Unified Communications, and Network Services communications partner for global businesses.

    Privacy Policy

    Contact Us

    Let Conn3ct take you on a pain-free journey to the digital revolution.

    Let's Talk

    Head Office

    Location Pin

    City Place House, 55 Basinghall Street, London EC2V 5DU, United Kingdom

    © Copyright 2019, Conn3ct is a trading name of Connect Managed Services (UK) Limited and G3 Comms Limited, 8th floor, City Place House, 55 Basinghall Street, London, EC2V 5DU, United Kingdom. All rights reserved.