Conn3ct Blog | Digital Transformation

Tony Dolan | 18 May 2020

With customer needs changing and remote working on the rise, now is the perfect time to future-proof your Contact Centre technology. Read on to...

Martin Cross | 23 April 2020

After being forced to experience home-working en-masse through the COVID-19 pandemic, many feel that the days of the traditional office-based...

Tony Dolan | 15 April 2020

Digital transformation reaches to the foundations of an organisation – for most companies, today’s wave of digital technologies involves a sea of...

Tony Dolan | 24 February 2020

Countless companies rely on contact centres to service customer queries and generate sales revenue. The contact centre is an established...

Tony Dolan | 12 February 2020

In July last year, we proudly announced that Connect Managed Services and G3 Comms were merging. From there, Conn3ct was born. But what prompted...

Tony Dolan | 7 February 2020

Working with the right partner to maintain and transform your organisation’s communication estate is critical to business success. The right...

Tony Dolan | 14 January 2020

Communications will always be central to business operations with the number of communications channels used by customers and employees continuing...

Tony Dolan | 7 January 2020

Investment in customer experience technology is set to soar in the next decade, as organisations seek to increase customer understanding, improve...

Martin Cross | 10 December 2019

To service today’s customers, your business needs to stay relevant and deliver a consistently efficient and streamlined service. At Conn3ct, our...

Tony Dolan | 3 December 2019

At Conn3ct, we are seeing an increasing importance for businesses to be more digitally engaged and connected with their customers. No two...

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