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Conn3ct Blog | Digital Transformation

Cloud Migration: Considerations and Strategies to Future-Proof Your Contact Centre

With customer needs changing and remote working on the rise, now is the perfect time to future-proof your Contact Centre technology. Read on to...

Key Considerations for a Successful Remote Working Strategy

After being forced to experience home-working en-masse through the COVID-19 pandemic, many feel that the days of the traditional office-based...

5 Common Digital Transformation Pitfalls You Need to Avoid

Digital transformation reaches to the foundations of an organisation – for most companies, today’s wave of digital technologies involves a sea of...

3 Voice Technology Use Cases to Inspire Your Digital Transformation

Countless companies rely on contact centres to service customer queries and generate sales revenue. The contact centre is an established...

Why Choose Conn3ct to Support Your Digital Transformation Journey?

In July last year, we proudly announced that Connect Managed Services and G3 Comms were merging. From there, Conn3ct was born. But what prompted...

6 Factors to Consider When You Want to Switch Maintenance Suppliers

Working with the right partner to maintain and transform your organisation’s communication estate is critical to business success. The right...

Why There's No Better Time Than Now to Introduce Unified Communications in Your Business

Communications will always be central to business operations with the number of communications channels used by customers and employees continuing...

Customer Experience Investment to Soar 30% in the 2020s

Investment in customer experience technology is set to soar in the next decade, as organisations seek to increase customer understanding, improve...

How Conn3ct Enables Digital Transformation

To service today’s customers, your business needs to stay relevant and deliver a consistently efficient and streamlined service. At Conn3ct, our...

5 Key Considerations When Planning A Digital Transformation

At Conn3ct, we are seeing an increasing importance for businesses to be more digitally engaged and connected with their customers. No two...

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