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Helping our customers
innovate during COVID-19

Find out how our expert team solves complex transformation challenges that the larger OEMs and SIs can’t. 

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Stabilise

Stabilise

Enhance

Enhance

Transform

Transform

We are Conn3ct

 

Conn3ct is a trusted communications partner that draws on over 30 years of knowledge and experience to solve complex communications challenges in three areas: Contact Centres, Unified Communications, and Network Services.


Our truly vendor-agnostic capability allows us to build completely bespoke customer experience, user experience and global connectivity solutions for your business. We deliver end-to-end digital transformation by refining your people, processes, and technology.


Our exceptional people, innovative processes, and proprietary technology are our key differentiators. Our extensive knowledge and experience will guide you seamlessly through the transformation journey to ensure it is painless and cost-effective.

 

Learn more about our solutions below.

Contact-Centre

Contact Centres

The success of any contact centre hinges on its ability to delight and retain its customers by delivering exceptional customer experience. To do so you need a customer experience strategy.

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Unified-Comms

Unified Communications

To enhance employee productivity and efficiency you need best of breed technology that integrates communication systems so the user experience is seamless when connecting with each other.

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Network-Solutions

Network Services

To expand globally, consistent communications across multiple sites is critical. We integrate networks and cloud services giving our customers simple management of global connectivity solutions.

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Our ‘Stabilise, Enhance, Transform’ approach solves legacy technology issues and improves efficiency and performance.

Stabilise

Stabilise

Our unique proprietary monitoring and automation toolsets stabilise your existing estate, improve efficiency and performance, and make immediate cost savings.

Enhance

Enhance

Tell us your challenges. We listen and learn so that we can enhance what is already in place with best of breed adjunct technologies.

Transform

Transform

Our unique, truly vendor-agnostic approach allows us to deliver a fully customised, best of breed solution at your pace and in line with your budget.

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Want to reach 95%+
service levels? Conn3ct can help.

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Our Experience

Conn3ct draws on over 30 years of experience enabling digital transformation to deliver exceptional customer experience, user experience and global connectivity to improve efficiencies and enhance business performance. Central to this is our consultative approach.

 

As a trusted IT service provider, we share our expertise and educate your team throughout your transformation journey, delivering your company’s personalised project to budget and on time.

 

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Natural Language Processing

Conn3ct designs and delivers natural language automation to improve customer experience and operational efficiency by drawing on many years of knowledge and experience.

 

Learn more by visiting our Natural Language Processing page.

 

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Natural Language Processing

What Our Customers Say

Resources

Travis Perkins thumbnail

Transforming Travis Perkins HR Service Centre with Amazon Connect

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Customer Experience Guide

To better retain your customers, you need to deliver exceptional CX.

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NSPCC case study

NSPCC needed a solution to break down the barriers to multi-channel contact.

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Businesses across the globe trust in Conn3ct

Core Technology Partners

Latest Blog Articles

Build a Sense of Community for Your Remote Workers

How To Keep Service Levels High In A Crisis

Crisis, What Crisis? How Conn3ct Overcame Complex Transformation Challenges During COVID-19